Navigation Specialist (Registration Representative)
What you will do
Performs accurate and timely registration functions.
Assists patients with rapid registrations for walk-in patients and monitors all patients’ check-in process taking necessary action when check-in failures or changes to patient’s information occurs and possess superior problem-solving skills.
Maintains quality performance and productivity standards. Assists with cash collections and accurate gathering of insurance information in accordance with EMTALA regulations.
What is required
High School Diploma or GED equivalent
Three years of experience in Business, Healthcare, Insurance, Financial, Customer Service or related field
The Medical Center, Navicent Health (MCNH) is a nationally recognized academic medical center, nationally-verified Level 1 Trauma Center, Magnet ® hospital for nursing, and serves a service area of 30 counties and a population of nearly 750,000 persons. MCNH has over 4,500 employees and a medical staff of approximately 700 physicians. As the second largest hospital in Georgia, it is licensed for 637 beds, including pediatrics, medical surgical, trauma and cardiac surgery. The Emergency Center, with helipad capability and three urgent care centers, treats over 140,000 visitors per year. MCNH provides a broad range of community-based outpatient diagnostic, primary care, wellness and comprehensive rehabilitation services. It is the primary academic hospital for Mercer University School of Medicine, providing residency and fellowship programs for over 100 residents and is affiliated with multiple universities as a clinical education site. MCNH also operates the Doctors Office Building.